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Will I receive an invoice or receipt for the payment?
Yes, you will receive a detailed invoice to the email you provide.
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What payments do you accept?
We accept PayPal as well as Debit & Credit Cards. You do not need to have a paypal account, and can check out as a guest if desired.
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Is there a time limit or subscription required to use these templates?
No. You can use these templates as long as you desire after the one time payment.
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Do the templates come with instructions?
Although we designed our templates to be intuitive, some will include a separate "Instructions" page. Should you have any questions, be sure to let us know on our contact page.
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Are all of the templates on Excel?
Yes. We designed all templates on Excel, so you don't need to learn or install any additional software.
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How do I open the templates after the download?
The templates will be an excel file or .zip folder. You can use your preferred program to extract the files or click here for assistance. Some files contain Macros. You may see a yellow bar when you open these files, and will need to click the button to allow the Macros to work.
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How do I receive the templates after purchase?
You will be redirected to a page with an instant download link and will be sent a download link to the email you provided as well.
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I paid for a template but it's not allowing me to make changes.
We protect some templates to ensure the formulas are not deleted by accident. To unprotect the template, go to the "Review" tab and click on unprotect. There is NO PASSWORD on any of the paid/premium templates, so simply leave that blank and press OK if it prompts you.
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Are there any restrictions to the free templates?
Free templates may come with ConstructionLogs logos that cannot be removed or edited. Some of the Free templates do not allow access to all editing features. If you're looking for a fully customizable template, our premium templates offer full editing.
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Do all purchases come with a 60 day money back guarantee?
Yes, any purchase you make is backed by our industry leading 60 day 100% money back guarantee!
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Can I customize the templates after downloading?
Yes, all our templates are fully customizable. You can edit them using software like Microsoft Excel or Google Sheets to fit your specific needs.
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What is the process for purchasing a template?
To purchase a template, simply browse our collection, select the template you need, and proceed to checkout. You can pay using various payment methods including credit card and PayPal. Once the payment is confirmed, you will receive a download link via email.
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What should I do if I encounter technical issues with a template?
If you encounter any technical issues with a template, please contact our support team through the contact form on our website. We aim to respond to all queries within 24 hours.
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What payment methods are accepted?
We accept various payment methods including credit cards, PayPal, and other secure online payment options. All transactions are encrypted to ensure your payment information is safe.
