FAQ's

Purchases & Downloads

What payments do you accept?
We accept PayPal as well as Debit & Credit Cards. You do not need to have a paypal account, and can check out as a guest if desired.

How do I receive the templates after purchase?
You will be redirected to a page with an instant download link and will be sent a link to the email you provided as well.

Will I receive an invoice for the payment?
Yes, you will receive a detailed invoice to the email you provide, which can be used for expense reports.

How do I open the templates after the download?
The templates will be an excel file or .zip folder. You can use your preferred program to extract the files or click here for assistance.

Do all purchases come with a 60 day money back guarantee?
Yes, any purchase you make is backed by our industry leading 60 day 100% money back guarantee.

Do the templates come with instructions?
Although we designed our templates to be intuitive, some will include a separate "Instructions" page. Should you have any questions, be sure to let us know on our contact page.

Is there a time limit or subscription required to use these templates?
No. You can use these templates as long as you desire after the one time payment.

Are all of the templates on Excel?
Yes. We made all of the templates for Excel, so you don't need to learn or install any additional software.

What will be included in the download?
You will receive the .zip file containing subfolders and Excel files. Our products are 100% safe, guaranteed.

Can I upgrade to a package if I purchase a individual form?
Yes, once you purchase your package, send us an email (with your original purchase email) to notify us. As soon as we receive that notification, we will refund your original purchase, so you only pay for the package. 

Is your question not on this list?
Contact us here with your question.

Free Templates

Are there any restrictions to the free templates?
Free templates may come with ConstructionLogs logos that cannot be removed or edited. They may also have limitations with other features that can be unlocked with paid templates.

Do the free templates come with advertising?
No, we will never include third party advertising or offers on any of our templates.

How can I unlock my free template?
You will need to upgrade to a paid template in order to have a fully unlocked template.

How do I open the templates after the download?
The template will download as an Excel file, which you can save where desired. All that is required to open the file is Microsoft Excel.